![]() In general, you have some liability until you report the card as stolen or fraudulent activity. YES- It is very important that you monitor your account activity to confirm that no other theft occurred.Īm I liable for purchases made with my stolen card?.I ordered a new card do I need to do anything else? YES- You will need to change the account number for every auto payment you have when your Newrizons account or Debit card number changes.This takes 10-20 business and a fee may apply. YES- A new card with a different number will be ordered.NO- If you lost your debit/credit card.Ĭan I Get a Replacement Card if my Debit card is lost or stolen?.We may need this information later if additional charges are made against your account. Record the case number and the name of the officer who took your report. If they were stolen, report the loss to the local police department to best protect you from fraud. ![]() We’ll figure that out together including order new checks if that’s best for you. Stop Pays on some or all of your checks may be best or closing your checking account completely and opening a new checking account with a different number. We’ll get back to you as fast as we can and not later than the next business day. Here’s what to do as soon as you discover you they’re gone.Īlways call Newrizons. Losing your checkbook can be very stressful. Newrizons will open a new account or simply order new cards with different numbers for you whichever is the best to protect you. If it was stolen, report the loss to the local police department to best protect you from fraud. For Debit Cards, Call 80 to block all activity. Next, if we’re closed, For Credit Cards, Call 80 to block all activity. We’ll get back to you the next business day. Here’s what to do as soon as you discover you don’t have your card. Losing or having Debit or VISA cards stolen can be very scary for anyone. Click here to download our Automatic Transfer Authorization Form.Lost or stolen Debit, Credit Card, or Checkbook Some restrictions do apply to the number of transfers allowed in a statement period. A fee of $ will be changed at the end of the day of the overdraft transfer and it covers all transfers occurred in single day. You may link another MutualOne Bank account (Checking or Statement Savings) to your checking account, from which we will automatically draw funds to cover a check, withdrawal or automatic payment avoiding a negative balance. MutualOne Bank offers the option of a Draw Account, as an alternative to Overdraft Privilege. If we authorize a reasonable debit card transaction (including ATM transactions) that causes your account to fall into a negative balance you will incur our normal overdraft fee of up to $29. Please note that, if you opt in, your debit card will work as it currently does. ![]() If you would like to extend Overdraft Privilege to your debit card, you must opt in to that service by completing our Opt-In form and mailing it back to us or dropping it off at any of our branch locations. If you would like to have Overdraft Privilege reinstated, please contact Client Services at 50 or stop by one of our branches. If we authorize a transaction that causes your account to fall into a negative balance you will incur our normal overdraft fee of up to $29. There is no fee to add Overdraft Privilege to an account and no fee if you never use it. You do not have to apply for this service when you first open your account, and you do not need to sign any additional documents. With some exceptions, most of our checking account types are eligible for this service. Rather than automatically returning unpaid all insufficient funds items, we will consider, without obligation on our part, payment of your reasonable overdrafts created by checks, ACH, or in-person (teller) withdrawals up to your assigned Overdraft Privilege limit. It provides a safety net in the event there are not enough funds in your checking account at the time of a withdrawal. At MutualOne Bank, our overdraft protection plan is called Overdraft Privilege. ![]()
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